The Hamilton Collection
Customer Support: Shipping Information
- E-mail us with questions about:
- Your Comments or Suggestions
- Your Order or Return
- General Information
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A: Three shipping methods are available:
|Shipping Method||Shipping Time*||Shipping Price**|
|Standard||Varies by item||Varies by item|
|Express||Within 6 business days||Standard + $9.95|
|2-Day||Within 2 business days||Standard + $21.95|
*Express Shipping is available only for shipping addresses within the 48 contiguous states and P.O. Boxes within those states. 2-Day Shipping is available only for shipping addresses within the 48 contiguous states. Please allow additional time for delivery to Alaska and Hawaii.
**Some heavier or oversized items may incur additional shipping costs
Guaranteed holiday delivery does not apply to items shipped outside of the contiguous U.S.
Each item ordered will be charged a shipping and service charge. The standard shipping and service charge is displayed on the item detail page next to the price of the item, as well as during your checkout process.
With standard shipping and service, you should generally receive your item within 3 weeks, but it could take up to 6 to 8 weeks. If an item has a delivery timeframe beyond this, it will be stated on the item detail page. To find the shipping timeframe for any item on the site, simply add it to your cart and click the "Delivery Options" link on the View Cart page.
Shipping and service charges include apportioned shipping, order processing, returns processing, credit services, customer service and other costs related to serving you at your home.Top of Page
A: Usually, each issue in a collection is billed and shipped separately to you, approximately every month or two after each previous issue is shipped and paid in full. Charges for all subsequent issues will be deducted from the same payment method as the first issue. If you order Express Shipping or 2-Day Shipping, it only applies to the first issue within your collection. Subsequent issues will be shipped via Standard Shipping. Related Links: Express Shipping and 2-Day Shipping.Top of Page
A: You can check the status of your order or return online 24 hours a day, 7 days a week, for any item ordered via the Internet, phone or mail from The Bradford Exchange or any of our affiliated companies. Just click here.Top of Page