Customer Support: Shipping Information

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Q: Shipping methods?

A: Three shipping methods are available:

Shipping Method Shipping Time* Shipping Price**
Standard Varies by item Varies by item
Express Within 6 business days Standard + $9.95
2-Day Within 2 business days Standard + $21.95

*Express Shipping is available only for shipping addresses within the 48 contiguous states and P.O. Boxes within those states. 2-Day Shipping is available only for shipping addresses within the 48 contiguous states. Please allow additional time for delivery to Alaska and Hawaii.

**Some heavier or oversized items may incur additional shipping costs

Guaranteed holiday delivery does not apply to items shipped outside of the contiguous U.S.

Each item ordered will be charged a shipping and service charge. The standard shipping and service charge is displayed on the item detail page next to the price of the item, as well as during your checkout process.

With standard shipping and service, you should generally receive your item within 3 weeks, but it could take up to 6 to 8 weeks. If an item has a delivery timeframe beyond this, it will be stated on the item detail page. To find the shipping timeframe for any item on the site, simply add it to your cart and click the "Delivery Options" link on the View Cart page.

Shipping and service charges include apportioned shipping, order processing, returns processing, credit services, customer service and other costs related to serving you at your home.

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Q: Shipping your collection by subscription

A: Usually, each issue in a collection is billed and shipped separately to you, approximately every month or two after each previous issue is shipped and paid in full. Charges for all subsequent issues will be deducted from the same payment method as the first issue. If you order Express Shipping or 2-Day Shipping, it only applies to the first issue within your collection. Subsequent issues will be shipped via Standard Shipping. Related Links: Express Shipping and 2-Day Shipping.

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Q: Check status of shipment

A: You can check the status of your order or return online 24 hours a day, 7 days a week, for any item ordered via the Internet, phone or mail from The Bradford Exchange or any of our affiliated companies. Just click here.

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